Registration

Welcome to the Swim Squad's Client Hub portal

Please register the details of the person who will be administering the Client Hub account.
You will be able to add other family members, such as your children, after registration.
If you are an adult registering yourself for courses or classes, then please enter your details.

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Minimum of 6 characters
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Terms and Conditions

Block Bookings:

  • Your payment reserves your child's place for the block booking. We do not offer credits or refunds if a lesson is missed by the swimmer.
  • If for any reason Swim Squad has to cancel a lesson, the cost of that lesson will be deducted from your next payment block, in the event that we are unable to reschedule.

Sickness:

  • Swimmers showing signs of Covid-19, including a temperature, should not attend their lesson. 
  • Swimmers should not attend their lesson for 48 hours after experiencing vomiting or diarrhoea.
  • Swimmers who are experiencing any infectious illneses should not attend their lesson until the infectious period is fully over.
  • Swimmers suffering with infections in relation to their ears, eyes, sinuses or chest should not attend their lesson until medically fit to do so.
  • Swimmers should avoid full meals close to their lesson time. Light snacks would be suitable, as lessons could be cancelled if someone vomits in the water.

Individual and/or medical needs:

  • Parents should fully disclose details of any medical and/or learning needs of a swimmer at initial registration/enrollment, or when diagnosed if the swimmer has already commenced with lessons.  

Parental responsibility:

  • Parents are responsible for their children within the swimming pool grounds, building and changing rooms, please do not leave children unattended.
  • 1 x parent/guardian per child is permitted on poolside. However, if your child has any specific needs which means a second parent/guardian is required on poolside, this can be arranged following disclosure of need at registration.
  • Instructors are responsible for the children during their lesson; however, 1 x parent per child must stay on poolside in the event that their child requires assistance out of the water, i.e. medical need or toilet, etc.  
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