• Parents are NOT permitted on to the poolside, except where specific sessions require the attendance of a parent or guardian.

• Occasionally lessons maybe rescheduled or cancelled due to circumstances beyond our control.

• Refunds or extra lessons will not be given for non attendance due to holidays, sickness etc.

• Children that usually wear nappies need to wear swim nappies for the duration of the lesson.

• Occasionally we may have to change the course details, i.e.day, time,course.

• Claims for refunds will not normally be considered.

• Approx 5 minutes per lesson will be allocated to the admin of registers, achievement logs etc.

• Lessons must be paid for in advance.  Failure to pay by the requested date, could result in losing the place on the lessons.

• In certain circumstances swimming teachers may be changed without notice, but will have the appropriate qualification.

• Children that have had sickness or diarrhoea 48 hours before their lesson should not take part in their lesson.

• Please encourage your children to shower and use the toilet before the lessons start.  Should your child need the toilet whilst the lesson is on, we ask that you are nearby to take them.

• For Safeguarding resons we ask that during 'watching week' you dont take any pictures of your child swimming.

• Please do not leave the building whilst your childs lesson is taking place.

We hope you enjoy the lessons at Quackers Swim School.